Terms of Use

Last Modified: 6/14/2024

These Terms of Use (these “Terms”) describe the terms and conditions by which you may access and/or use the website(s), including but not limited to www.multiplan.com and any successor URL(s) which re-direct to these Terms and which are operated by or on behalf of the entities comprising MultiPlan (collectively, the “Site”), and any related documentation and online services provided through the Site by MultiPlan Corporation and its subsidiaries and affiliates (“MultiPlan,” “us,” “we,” or “our”). Please carefully read the Terms before using this Site.

By accessing and/or using the Site, you signify that you have read, understood, and agree to be bound by these Terms, and you acknowledge that you have read and understood our Privacy Policy and how your information will be collected, used, and disclosed as set forth therein. These Terms apply to all visitors of the Site (collectively, “Users,” and as applicable to you, “you” or “your”).

We reserve the right to change these Terms at any time. Be sure to check this page periodically for any changes.

These Terms incorporate by reference any other online terms you have entered into for MultiPlan products and services. To the extent you have entered into any separate agreements with us, those applicable separate agreements shall prevail with respect to the subject matter of such conflict.

Restrictions and Acceptable Use

The content in this Site may be used for lawful purposes only. You agree not to engage in any of the following prohibited activities:

  1. providing any false or fraudulent information or documentation or providing information or documentation for any other improper purpose, whether for yourself, your business, or a third party;
  2. impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, or hiding or attempting to hide your identity;
  3. developing, supporting or using software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to (a) scrape the Site or otherwise copy profiles and other data from the Site or (b) access the Site in a manner that sends more request messages to the servers running the Site than a human can reasonably produce in the same period of time by using a conventional online web browser (except that we grant the operators of public search engines revocable permission to use spiders to copy publicly available materials from the Site as specified in our robots.txt file for the sole purpose of, and solely to the extent necessary for, creating publicly available searchable indices of such materials, but not caches or archives of such materials);
  4. copying, modifying, adapting, translating, preparing derivative works from, reverse engineering, disassembling, or decompiling the Site;
  5. using the trademarks, trade names, service marks, logos, domain names and other distinctive brand features or any copyright or other proprietary rights associated with us or the Site for any purpose without our express written consent;
  6. transmitting spam, chain letters, or other unsolicited communications;
  7. attempting to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers running the Site;
  8. taking any action that imposes, or may impose (as determined by us, in our sole and absolute discretion), an unreasonable or disproportionately large load on our infrastructure;
  9. uploading or otherwise providing any invalid data, viruses, worms, or other software agents through the Site;
  10. collecting or harvesting any information from the Site;
  11. interfering with the proper working of the Site; or
  12. bypassing the measures we may use to prevent or restrict access to the Site, including, without limitation, features that prevent or restrict use or copying of any content or enforce limitations on the use of the Site or the content therein.

Disclaimers

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER MULTIPLAN NOR ANY PERSON ASSOCIATED WITH MULTIPLAN MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER MULTIPLAN NOR ANYONE ASSOCIATED WITH MULTIPLAN REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE CONTENT PROVIDED THROUGH OR IN CONNECTION WITH THE SITE IS DESIGNED TO PROVIDE PRACTICAL AND USEFUL INFORMATION ON THE SUBJECT MATTER(S) COVERED. WHILE SUCH CONTENT MAY CONCERN ISSUES RELATED TO PROFESSIONAL SERVICES, SUCH CONTENT IS NOT PROFESSIONAL SERVICES ADVICE. YOU SHOULD NOT ACT OR REFRAIN FROM ACTING ON THE BASIS OF ANY CONTENT THAT IS INCLUDED ON THE SITE OR THAT IS OTHERWISE OBTAINED IN CONNECTION WITH THE SITE WITHOUT SEEKING THE ADVICE OF A PROFESSIONAL WHO IS LICENSED AND/OR QUALIFIED IN THE APPLICABLE SUBJECT MATTER(S). WE EXPRESSLY DISCLAIM ALL LIABILITY IN RESPECT OF ACTIONS TAKEN OR NOT TAKEN BASED ON ANY CONTENT OBTAINED IN CONNECTION WITH THE SERVICE

MULTIPLAN HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL MULTIPLAN, OUR AFFILIATES AND SUBSIDIARIES, OR OURS AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Jurisdiction

We control this Site (excluding linked sites) from locations in the United States of America, and make no representation that any content contained in this Site is appropriate, or available for use, in other countries. Accessing this Site, or use of any of its content from countries where use of such content is illegal, is prohibited. You agree that the laws and statutes of New York State govern use of this Site, without giving effect to its conflicts of law provisions. If you use this Site from any other country, you are responsible for compliance with the laws of the applicable country. If any parts of these Terms are found unlawful, void, or unenforceable, the voided part will not affect the validity, and enforceability, of any remaining terms.

Copyright and Service/Trademarks

This Site, and its contents, features, and functionality are owned by MultiPlan, our licensors, or other providers of such materials and are protected by United States and international copyright, trademark, trade secret, and other intellectual property or proprietary laws. All works of authorship contained on this Site, including, but not limited to: text, images, and their arrangement, are owned by us (except as otherwise noted). “MultiPlan,” and other names appearing in a type form different from that of the surrounding text, are service marks owned by, or licensed to, MultiPlan Corporation, its subsidiaries or affiliates. Any other product name (or company name) mentioned in this Site may be a service mark (or trademark) of its owner. You may not reproduce, copy, or re-distribute the design, layout, or individual elements of this Site design without our written permission. All rights not expressly granted to you are reserved by MultiPlan.

To the extent you provide us any suggestions, recommendations, or other feedback relating to the Site or to any other MultiPlan products or services (collectively, “Feedback”), you hereby assign to us all rights (including intellectual property rights), title, and interest in and to the Feedback. Accordingly, we are free to use the Feedback and any ideas, know-how, concepts, techniques, and/or other intellectual property contained in the Feedback, without providing any attribution or compensation to you or to any third party, for any purpose whatsoever, although we are not required to use any Feedback. You acknowledge that, by acceptance of your submission of Feedback, we do not waive any rights to use similar or related ideas previously known to us, or developed by our employees, or obtained from sources other than you.

Revisions

We have no obligation to update any information, or content, on this Site. Site information, or content, may be out of date, at any given time. We may also make improvements, or changes, to the information (or content) contained in this Site at any time without prior notice.

Links and Linking

Links to other websites are provided as Internet navigation tools only. These other websites contain information created, published, maintained, or otherwise posted by entities, or persons, independent of us. We do not control these websites and you understand that these Terms and our Privacy Policy do not apply to your use of such websites. We do not guarantee the content, accuracy, completeness, or timeliness of information on other websites. Linkage to other websites does not constitute, or imply, an endorsement, recommendation, or preference by us. The website owners, or operators, also do not necessarily endorse our products or services, and they are not responsible for the content of this Site. We are not responsible for, and expressly disclaim all liability for, or damages of any kind, arising out of the use of, reference to, or reliance on information obtained on other websites referenced in this Site.

Establishing a Link to This Site

We prohibit the use of the “MultiPlan” logo as a “hot” link to this Site, unless we provide you prior written approval. You may establish a hypertext link to this Site provided you adhere to the following requirements:

  1. The link must be a text-only link clearly marked “MultiPlan;”
  2. The link must be to “www.MultiPlan.com” or, for our clients (and their clients) and covered persons authorized to use our services, to a specific URL provided by us;
  3. The appearance, position, and other aspects of this link may not damage (or dilute) the goodwill associated with our name and service and trademarks or other intellectual property;
  4. The appearance, position, and other aspects of the link may not create the false appearance that you (or any other entity) are associated with or sponsored by us (except to identify us as your service provider, if applicable); and
  5. The link, when activated by a user, must display our Site on full-screen and not within a “frame” on the linked website.

We reserve the right to revoke our consent to the link at any time in our sole discretion. You may not, without obtaining our written permission; republish, redistribute, or otherwise make any copies of the content on this Site as part of the link, including by framing or similar means. MultiPlan makes no representations or warranties regarding the content or accuracy of any third party web site that links to the Site. Inclusion of a link to the Site does not imply endorsement, recommendation, or sponsorship for any such web site or the services, products, or advice described on the linking web sites.

Waiver and Severability

No waiver by MultiPlan of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of MultiPlan to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.